We will keep your office working...

As a valued customer and business partner, we are always here to support you. However, for us to support your business most effectively, in addition to outstanding products, we need to support you in three key areas.

Firstly with superb account management.

Once you become a client of XDT, we will appoint an exclusive and experienced account manager to you who will build on the relationship. This ensures that you have an instant point of contact to work on your behalf on any issues you might have.

Your account manager will also keep you advised and up to date with the performance, economy and effectiveness of your equipment, monitoring changes over time and recommending further actions to ensure maximum cost efficiency.

Next, with brilliant service and technical support.

The best equipment in the world is of little value if it is not working. We are committed to maintaining our customers' maximum up-time by supporting a well equipped team of field engineers, supported by both telephone and on-line technical specialists to deliver genuine Peace of Mind

Preventative maintenance and guaranteed use of authorized parts maximises the productivity and life of your equipment. Often, problems are avoided before they actually occur through advanced diagnostic technology accessible by all of our support and service personnel

XDT's own analysts and fully trained technical support specialists are uniquely positioned to ensure that your equipments is operating at optimum performance levels at all times.

Finally, with friendly and responsive administrative support.

We want to ensure that every experience of XDT is a positive and satisfying experience. Our back office team are passionate about doing whatever is necessary to ensure that our customers receive a positive and satisfactory outcome to whatever query they might have, and that communication is always clear, concise and transparent.

Live Support